Survey results from March

The purpose of the survey was to understand what we need to improve on with our site and how we can serve you better. Secondarily, the results were shown to promoters and Sports franchises to prove the value of WinFreeTickets.com. The aim here of course is to get more tickets for you our members. Here are the results...

1041 people out of 5000 responded this way to the following questions:

1. Do you consider yourself a concert fan? 87.8% said "YES"

2. Have you attended any concerts in the past 12 months? 66.2% said "YES"

3. How many concerts do you plan on attending in the next 12 months? 5.8% said "ZERO"; 71.8% said "1-3"; 22.4% said "more than 3"

4. Did you find WinFreeTickets.com easy to use? 44.2% said "Extremely Easy"; 41.3% said "Easy"; 13.6% said "Normal", 0.3% said "Challenging"; 0.6% said "I was lost"

5. To which of the following statements do you agree?

- WinFreeTickets.com creates awareness of events in my city - 84.6% Agreed

- WinFreeTickets.com discourages me from purchasing tickets - 1.4% Agreed

- I would enter a contest even if I already had tickets - 41.2% Agreed

- I would never actually pay money to see my favorite band - 2.0% Agreed

- I disagree with all these statements - 4.4% Agreed

6. Do you like the WinFreeTickets.com concept? 55.9% said it was "Awesome"; 36.9% said it was "Pretty Cool"; 7.1% said it was "OK"; 0.1% said "I don't like it"

7. How would you rate your overall experience with WinFreeTickets.com? 32.6% said "Fantastic"; 48.5% said "Good"; 13.4% said "Neutral"' 3.1% said "Fair"; 0.3% said "Bad"; 2.1% said "Not Applicable"

We also received a lot of great suggestion such as:

- "I think it would be easier if ALL the available draws were visible instead of the bottom few changing everytime you visit the homepage."

- "the window that comes up with the sign up information should apply to those who haven't signed up yet, otherwise it should go to a login window for people who have signed up already....something like that"

- "A little difficult to navigate to claim prize but finally figured out to click on "my contests". If you noted go to my contests to claim prize that would clear up any confusion."

- "I hope opportunities for shows at smaller venues may be added in the future."

- "I hope you allow the same independance for people who need disability sections.ty BOB"

- "With family events or geared towards younger children, you should give away one draw of four, instead of two draws of two tickets each. But love your site, awesome!!"

- "I would try and have tickets available that are within the first 5 rows if on the floor because row 22 for example is not the greatest experience with such a diverse heights in the crowd. But with free tickets I guess you can't complain. :)"

In addition there were a lot of wonderful and encouraging comments to keep the site going and how the site creates awareness.

Please feel free to add your comments to this blog! Thank you everyone that participated. We will be doing this periodically.